Q. Where are you based ?
We're based in Accra, Ghana .
Q. Is this website safe?
Yes. We take your security very seriously and understand how important it is to our shoppers. When you place an order on our website, we encode your information using Secure Socket Layer (SSL) encryption technology. This is an advanced consumer online security technique. You will know the site is secure during checkout as the “http” will change to “https” showing the security layer.
Q . What are my payment options?
Q . Do you ship internationally?
Yes, we ship worldwide using DHL. Please note that you'll be responsible for any custom duties or taxes in your home country. We do not deliver to P.O.Box addresses.
Q. How much is shipping to my country?
Shipping is determined by weight and distance from Accra. During checkout your shipping cost is given .
Q. Which delivery companies do use?
We work with DHL to ensure the smooth and safe delivery of your orders to all 54 African countries.
Q. Do I get a tracking number when my order is shipped?
Yes , we provide you will tracking numbers to help you track your orders .
Q. How long does shipping from Evita Joseph take ?
Domestic orders are processed and delivered within 1-2 working day with local delivery companies . International orders are processed and delivered within 6-14 days.
Q. Do you test on animals ?
No , we can't think of that.
Q. Are your products safe on sensitive skin?
Absolutely , we consider all skin types during formulation and we make sure our ingredients are safe and non-toxic.
Q. How long can i keep my brushes?
Refer to our brush care guide to learn more about brush care and proper maintenance.
Q . Do you offer wholesale ?
Yes we do . Contact Us with your request .