While we understand it may be difficult to make a makeup purchase online without the ability to try before you buy, we strive to ensure a positive shopping experience to all of our customers.
We will accept all returns within 14 days of the arrival of your products. Any products received after the 14 days will be discarded without refund so please contact us if you have any questions in regards to our return policy.
The package will be refunded for the full amount of the merchandise and the sales tax if applicable. Each customer is responsible for ALL shipping charges, including the original shipping charge and return shipping fees. We suggest adding tracking onto your return package so you can monitor its arrival at our facilities. Any return received with missing pieces or highly damaged product cannot be credited. Please allow 1-2 billing cycles for the credit to appear on banking statements. We suggest contacting us if you have any questions prior to returning your package.
We stands behind our products. We strive to provide our customers with professional-quality makeup products and tools at affordable prices. If your products suffer from any defect please contact us at your earliest convenience. We will review each situation carefully and respond appropriately.
The life of a brush depends on the amount of use and care. Please refer to our brush care instructions section for tips to prolong the wear of your makeup brushes.
Carefully read product ingredients listed on our website for each item carefully for potential allergy risks.
What information do we collect?
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards ) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.